Retailer Reviews

Jared Jeweler's Review

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Nestled within the illustrious tapestry of jewelry retailers, Jared Jewelers shines as a luminary of elegance and sophistication. A pivotal player in the industry, Jared is not merely a standalone entity but a proud member of Signet Jewelers, the world's largest retailer of diamond jewelry. Signet's expansive empire spans approximately 2,700 locations, boasting renowned brands such as Kay Jewelers, Zales, and of course, Jared.

Jared Jewelers, with its rich heritage and unwavering commitment to excellence, has carved a niche for itself in the hearts of jewelry enthusiasts worldwide. As we embark on this journey through Jared Jewelers reviews, we'll uncover the essence of what sets this esteemed establishment apart and explore the candid experiences shared by its patrons.

Jared Jewelers Website Screenshot

Pros and Cons of Shopping with


  1. GIA Diamonds: Jared Jewelers prides itself on offering diamonds certified by the Gemological Institute of America (GIA), ensuring customers of the authenticity and quality of their purchases.

  2. Decent Images: The website features high-quality images of their products, allowing customers to get a clear view of the jewelry they're interested in.

  3. Easy-to-Use Website: Jared's website provides a seamless and intuitive browsing experience, making it convenient for customers to navigate through their extensive collection.

  4. Large Selection of Diamonds and Settings: With a diverse range of diamonds and settings to choose from, customers have ample options to find the perfect piece that suits their preferences and budget.

  5. Virtual Assistance: Jared offers virtual assistance services, allowing customers to receive personalized guidance and support from knowledgeable staff members, even from the comfort of their own homes.

  6. Some Designer Settings: While limited, Jared offers designer settings such as Pnina Tornai ONE, Chosen, Vera Wang WISH, and Mod Amour, adding a touch of exclusivity to their selection.


  1. Some Diamonds Come with GSI Certs: While GIA-certified diamonds provide peace of mind, some diamonds at Jared come with Gemological Science International (GSI) certifications, which may not be as reliable.

  2. No Light Performance Images: Jared's website lacks light performance images, which are crucial for assessing a diamond's brilliance and sparkle.

  3. Diamonds Available on Multiple Sites: Many of the diamonds featured on Jared's website are also available on other platforms, potentially leading to price comparison challenges.

  4. Lack of High-Quality Diamonds: Some customers have expressed concerns about the lack of high-quality diamonds in Jared's inventory, particularly in comparison to other retailers.

  5. Pushy In-Store Tactics: Several customers have reported experiencing pushy sales tactics from in-store staff, which can detract from the overall shopping experience.

  6. Lack of Education: Despite offering virtual assistance, Jared may fall short in providing comprehensive educational resources for customers to make informed decisions about their purchases.

My Customer Experience

Stepping into the Jared Jewelers store in Jacksonville, FL, I was filled with anticipation, hoping to find the perfect piece. The consultant greeted me warmly, and we began browsing their collection. However, the reality inside was a bit underwhelming.

A storefront of Jared Jewelers in Florida, featuring large glass windows and the company's distinctive signage.

The Jared Jewelers store in Florida welcomes customers with its inviting storefront.

Despite the consultant's friendliness, I quickly realized my options were limited. There were only a few settings on display, and most of the diamonds were kept virtually inaccessible. It felt like a wasted visit, as I couldn't physically see or touch the pieces I was interested in.

Adding to the disappointment, the consultant's pushy attitude made the experience even less enjoyable. Despite expressing my desire to take my time, I felt rushed into making a decision. It left me feeling frustrated and wishing for a more relaxed shopping environment.

Reflecting on my visit, I found solace in the fact that I could browse Jared's offerings online at my own pace. The website provided a more comprehensive view of their inventory, allowing me to explore a wider range of options without feeling pressured. Overall, while the in-store experience fell short, the online platform offered a more satisfying alternative.

Jared Settings Quality Concerns?

Upon inspecting the settings in the Jacksonville, FL store, I found them to be well-crafted, exhibiting attention to detail and durability. However, my personal observations stand in contrast to the concerns expressed by some customers online.

A screenshot of Jared Jewelers' engagement ring search interface, displaying various options for ring styles

ared Jewelers' engagement ring search interface offers a wide array of options for customers to explore, from classic solitaires to intricate halo designs, ensuring there's something for every taste and preference.

For instance, a post on Reddit shared a distressing experience with Jared Jewelers, highlighting issues of poor quality and dissatisfaction with their product (source). This sentiment seems to echo across various online platforms, with customers expressing frustration over subpar craftsmanship and product inconsistencies. It's evident that there's a notable disparity between my initial impressions and the grievances voiced by others.

In light of these concerns, it's prudent for potential customers to exercise caution and consider purchasing insurance to safeguard their investment. While my personal experience may not align with the prevalent online sentiment, it's essential to remain vigilant and prioritize protection against any potential quality issues.

Furthermore, customer service appears to be another area of contention for Jared Jewelers, as evidenced by numerous complaints on platforms like PissedConsumer. These grievances range from issues with order fulfillment to unsatisfactory resolution of disputes, highlighting the importance of managing expectations and being proactive in seeking support when needed (source).

While my interactions with Jared Jewelers have been relatively smooth, it's crucial to acknowledge and consider the experiences of others when evaluating the overall quality and reliability of the brand.

Do I recommend Jared Jewelers?

My exploration into Jared Jewelers reveals a mixed bag of experiences and considerations. While the brand boasts a diverse selection of jewelry and an easy-to-navigate website, concerns over product quality and customer service linger.

Despite my positive observations regarding the craftsmanship of settings in the Jacksonville, FL store, online feedback paints a different picture, with numerous complaints highlighting issues of poor quality and dissatisfaction. Moreover, reports of subpar customer service further compound these concerns, suggesting potential challenges in resolving disputes and ensuring customer satisfaction.

Given these factors, it's difficult to wholeheartedly recommend Jared Jewelers, particularly for those seeking top-quality diamonds and impeccable customer service. Instead, if you're working within smaller budgets, platforms like James Allen or Blue Nile offer competitive options with a focus on both lab-grown and natural diamonds. For those prioritizing top-tier quality, Whiteflash emerges as a noteworthy contender, renowned for its exceptional craftsmanship and commitment to excellence in both lab-grown and natural diamonds.

Ultimately, when making your jewelry purchase, it's essential to consider not only the products themselves but also the brand's track record in delivering quality and service that meets your expectations and standards.