Retailer Reviews
Grown Brilliance Review
Grown Brilliance steps into the spotlight of the diamond industry with an offering that catches the eye: lab-grown diamonds that promise both quality and affordability. In a market that's increasingly leaning towards ethical and budget-friendly options, Grown Brilliance aims to cater to a growing segment of consumers looking for sustainable luxury without the hefty price tag associated with mined diamonds.
Navigating their selection reveals a variety of choices, from engagement rings to fine jewelry, all showcasing lab-grown diamonds. The appeal of lower prices paired with the promise of quality is strong, positioning Grown Brilliance as an attractive option for those on the hunt for beautiful, ethical diamonds.
The Genies' Recommendations
While the allure of obtaining quality diamonds at lower prices is undeniable, concerns about reliability and transparency cast a shadow over Grown Brilliance's offerings. The diamond market thrives on trust and clarity, aspects that are non-negotiable for buyers seeking not just a piece of jewelry, but a lasting symbol of commitment or personal investment.
About Grown Brilliance
Grown Brilliance introduces itself as a forward-thinking player in the jewelry industry, focusing on lab-grown diamonds that marry ethical sourcing with affordability. Despite its bold claims of transforming the jewelry sector, a closer examination of their About Us page reveals a somewhat vague narrative, highlighting over 30 years of experience in the jewelry industry but offering limited insight into the company's specific contributions or the depth of their commitment to ethical practices.

Grown Brilliance Homepage
Behind Grown Brilliance is a seasoned Indian family with a rich heritage in the natural diamond market, now venturing into the lab-grown diamond space under the leadership of the family's younger generation. This move signals a blend of traditional expertise with modern innovation, aiming to cater to a growing consumer base that values both sustainability and cost-effectiveness.
Grown Brilliance's business model aligns with the rising trend of lab-grown diamonds, emphasizing affordability as its main selling point. This strategy is akin to those of competitors like Clean Origin and With Clarity, who also highlight the cost benefits of lab-grown diamonds. However, Grown Brilliance attempts to differentiate itself by leveraging its family's longstanding industry presence, albeit with a marketing approach that heavily banks on environmental claims and competitive pricing to attract buyers.
The company's approach can be seen as a gamble, where the risk lies in the nascent brand's unproven reputation and the challenge of accurately representing products online. The potential reward for consumers is the allure of acquiring larger diamonds at lower prices. However, this proposition hinges on the company's ability to build trust and deliver on its promises of quality and value.
In summary, Grown Brilliance seeks to carve out a niche in the lab-grown diamond market by combining its heritage in the diamond industry with a modern focus on sustainability and affordability. While their efforts to offer ethically sourced, cost-effective diamond options are commendable, the true measure of their success will depend on their ability to foster transparency, reliability, and customer satisfaction in a highly competitive and evolving market.
Lab-Grown Diamonds at Grown Brilliance
Grown Brilliance offers an extensive selection of lab-grown diamonds, boasting a catalog of 239,690 stones at the time of this review. This vast array underscores the brand's ambition to cater to a wide audience, suggesting a strategy that prioritizes variety. A significant positive aspect of their offering is the inclusion of diamonds certified by reputable organizations such as IGI, GIA, and GCAL. These certifications are crucial for buyers seeking assurance about the quality and ethical sourcing of their diamonds.
However, potential buyers should exercise caution, as a notable portion of Grown Brilliance's inventory lacks certification. This absence of certification for many stones raises concerns about their quality and transparency, which are essential factors for making an informed purchase decision. While the presence of 360-degree videos for the diamonds provides a helpful visual aid, the lack of detailed images, such as ASET maps or Hearts and Arrows diagrams, points to a general trend towards lower-quality offerings. These detailed images are instrumental in evaluating a diamond's cut and light performance, aspects that significantly impact its overall brilliance and value.
The website's filter options are adequately designed to meet user requirements, allowing for a tailored search experience. However, the overall user interface feels somewhat outdated, which might affect the shopping experience, especially when comparing it to more modern and user-friendly platforms offered by competitors.
Engagement Rings at Grown Brilliance: A Closer Look
Grown Brilliance's engagement ring collection features a selection of settings that includes pieces from designers such as Badgley Mischka Jewelry. While the inclusion of designer names might suggest a level of prestige, the availability of Badgley Mischka Jewelry on platforms like Amazon, coupled with mixed reviews, raises questions about the exclusivity and quality of these designs. The brand's venture into the jewelry market, especially with a focus on lab-grown diamonds, is an interesting choice, but the perception of quality is crucial when it comes to engagement rings.

An Amazon Review of Badgley Mischka Jewelry
A deeper dive into customer feedback, particularly on Trust Pilot, where over 16% of reviews are 1-star ratings, highlights significant concerns regarding the quality of Grown Brilliance's ring settings. Customers have reported issues such as twisted prongs and diamonds not being properly centered within the setting, which are alarming for anyone investing in what is meant to be a symbol of lasting commitment. Furthermore, the customer service experience, as described in these reviews, seems to fall short of expectations, with reports of interactions with supervisors that were described as rude and disrespectful.
The decision to purchase an engagement ring is both an emotional and financial investment. While Grown Brilliance offers a range of options, including designs from known labels like Badgley Mischka Jewelry, potential buyers should approach with caution. The quality concerns raised by customers, along with the less-than-satisfactory service experiences, suggest that Grown Brilliance may not be the best choice for such a significant purchase. For those in the market for an engagement ring, exploring options from more established and highly regarded retailers, known for their quality and customer service, might provide a more secure and satisfying path to finding the perfect ring.
Other Grown Brilliance Reviews: A Closer Look Across Platforms
When considering Grown Brilliance for your diamond purchase, it's essential to explore reviews across various platforms to get a comprehensive understanding of the company's reputation. Feedback from Google, Reddit, and Trustpilot paints a mixed picture, with several customers expressing dissatisfaction with their experiences.
Google Reviews: Customers on Google have shared mixed feedback. One notable review states, "Corporate gives the run around about your order to just stall you." This sentiment suggests a lack of straightforward communication and efficiency in handling orders, raising concerns about the company's customer service practices.

Grown Brilliance Google Reviews
Trustpilot: The narrative on Trustpilot echoes similar concerns, with a customer highlighting a "Bait and Switch with the diamond!" issue. This problem arises when diamonds listed on the site, often available through multiple vendors, are sold elsewhere, leaving Grown Brilliance scrambling to find a replacement. Such practices not only inconvenience the customer but also question the reliability of the company's inventory management.

Grown Brilliance Trustpilot Reviews
Reddit: On Reddit, the frustration among customers is palpable, with one sharing their ordeal: "Total scam I'm on my 4th delayed shipping date and no response from customer service when I try to call. I ordered Nov 10th dates they said my ring will ship. Nov 25th (original), Dec 5th, Dec 12th, Dec 24th, Dec 31st. This company is a joke." This account highlights significant delays and a lack of communication, further tarnishing the company's reputation.
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These reviews across different platforms suggest a pattern of operational and customer service issues that potential buyers should consider. The recurring themes of delayed shipments, unresponsive customer service, and inventory management problems underscore the importance of choosing a retailer that maintains an in-house selection of diamonds to ensure reliability and accountability.
Given the concerns raised in these reviews, customers looking for lab-grown diamonds may find it beneficial to explore other reputable retail
Grown Brilliance in the Competitive Landscape
Grown Brilliance finds itself amidst a growing field of retailers specializing in lab-grown diamonds, a market that's becoming increasingly popular for its affordability and ethical appeal. This sector sees a mix of players, including notable companies from India and China, such as Clean Origin and With Clarity, which primarily serve their domestic markets but are gradually expanding their reach to the U.S. consumer base.
Furthermore, Grown Brilliance and its peers sometimes draw inspiration from the visual and marketing approaches of established brands like Brilliant Earth, aiming to capture the attention of eco-conscious and style-savvy shoppers.
From observations and customer feedback, it's clear that the market is split. On one side, there are consumers drawn to the prospect of securing a seemingly exceptional deal, willing to navigate the uncertainties that might come with newer or less proven retailers. On the other, a significant portion of buyers prioritize the trustworthiness and customer service excellence that established companies are known for. These discerning customers value the assurance that their significant investment is backed by reliable quality and a positive purchasing experience.
In navigating the choices between Grown Brilliance and its competitors, it's essential for consumers to weigh the potential savings against the value of transparency, quality assurance, and customer satisfaction that comes with opting for more reputable brands in the industry.
Conclusion: Weighing Your Options with Grown Brilliance
In summing up our review of Grown Brilliance, it's clear that while the brand attempts to carve out a niche within the lab-grown diamond industry with its ethical stance and competitive pricing, there are significant considerations for potential buyers. The mixed reviews across various platforms such as Reddit, Trustpilot, and Google highlight a range of customer experiences, from satisfaction to disappointment, particularly noting concerns over product quality and customer service.
The website's dated design, coupled with inconsistent photography and a less user-friendly diamond search feature, further complicates the shopping experience. These factors, combined with the feedback from previous customers, suggest that proceeding with caution is advisable when considering a purchase from Grown Brilliance.
Given the array of options available, our recommendation leans towards exploring these established retailers. With their proven track records, Whiteflash Precision Lab, James Allen, and Blue Nile offer a more reliable and fulfilling shopping experience, ensuring that your investment in a lab-grown diamond is both safe and satisfying.
Grown Brilliance Review

Name: Grown Brilliance
Overall
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Engagement Rings - 30%
30%
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Diamond Quality - 15%
15%
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Website - 70%
70%
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Customer Service - 30%
30%
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Price - 70%
70%

We are Jasmine and Benjamin (or Ben), and ever since we bought the engagement rings for our wedding, diamonds have become a huge passion for us.
It has led us to widen our knowledge on gemology and hone my expertise by fully immersing ourselves in the diamond trade.